Privacy policy

Last updated: September 15, 2025

At Lief & Co., your privacy matters to us. This policy explains what information we collect, how we use it, when we may share it, and what rights you have. Because our store is powered by Shopify, some of your data is also processed by them.

By using our website and services (the “Services”), you agree to this Privacy Policy.

1. Information We Collect

We collect personal information when you shop with us, use our site, or contact us. This may include:

  • Contact details: name, billing & shipping address, phone number, email.

  • Payment details: credit/debit card info (processed securely by Shopify or payment providers).

  • Account details: username, password, preferences.

  • Order & transaction info: products viewed, purchased, returned, or cancelled.

  • Communications: emails or messages you send us.

  • Device & usage info: IP address, browser, device type, how you use our site.

We may collect this information directly from you, automatically through cookies, from service providers (like shipping partners), or from Shopify.

2. How We Use Your Information

We use your information to:

  • Provide our services: process and ship orders, manage accounts, handle returns (where applicable).

  • Improve your experience: personalize product suggestions, remember your cart, and keep track of preferences.

  • Communicate with you: send order updates, respond to support questions.

  • Marketing: if you’ve opted in, send emails about new products or promotions.

  • Security & fraud prevention: protect accounts, prevent misuse, and comply with the law.

3. When We Share Information

We never sell your information. We may share it with:

  • Shopify (to run our store and enable secure checkout).

  • Payment providers & shipping carriers (to process payments and deliver orders).

  • Marketing & analytics partners (to improve our advertising, where permitted by law).

  • Legal authorities (if required by law).

  • Business transfers (e.g., if we ever merge or restructure).

Shopify may also use aggregated data across merchants to improve its services. To learn more, visit Shopify’s Privacy Policy.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep items in your cart.

  • Track site usage and improve performance.

  • Show relevant ads.

You can disable cookies in your browser, but some features may not work properly.

5. Data Retention & Security

  • We keep your personal information as long as needed to provide services, meet legal requirements, or resolve disputes.

  • We use reasonable safeguards to protect your data, but no system is 100% secure.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access or request a copy of your personal information.

  • Ask us to correct or delete your information.

  • Request that we transfer your data to another service (data portability).

  • Opt out of marketing emails anytime by clicking “unsubscribe.”

To exercise your rights, email us at info@liefandco.com. Shopify customers can also use the Shopify Privacy Portal.

7. International Data Transfers

Since Shopify’s servers and partners may be outside Canada, your information may be processed in other countries. Shopify uses legal safeguards (like Standard Contractual Clauses) to protect your data when it’s transferred internationally.

8. Children’s Privacy

Our Services are not directed to children under the age of majority. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us to have it removed.

9. Complaints

If you’re unhappy with how we handle your data, please contact us first at info@liefandco.com. You may also have the right to file a complaint with your local privacy regulator.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll update the “Last updated” date above and provide notice as required by law.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Lief & Co.
📧 info@liefandco.com
📞 587-887-2409