Refund policy

At Lief & Co., each sign is made just for you. Because of the custom nature of our products, we’re unable to accept returns or exchanges for reasons such as a change of mind or incorrect information provided at checkout.

• No Returns or Exchanges

Since every sign is custom-made, all sales are final. Please double-check your personalization details before placing your order.

• Damaged or Incorrect Orders

If your sign arrives damaged or there’s an error on our end, we’ll make it right. Contact us within 7 days of delivery at info@liefandco.com with your order number and clear photos of the issue. We’ll replace or remake your sign at no additional cost.

• Shipping Costs

Shipping fees are non-refundable. In the case of a replacement due to damage or error, we’ll cover the cost of sending you a new sign.

• Our Commitment

We put care into every order and want you to love your sign as much as we loved making it. If you have any questions or concerns, reach out—we’re here to help.